Scaling Knowledge Innovation to Smaller Water Providers: A Focus on
Communities of Practice
Abstract
The past 2 decades of research has demonstrated the value of
co-production as a process that creates information that is usable to
decision makers. However, research has also shown that those
organizations that are already larger, more technically-capable, and
located closer to the sources of new information are more likely to
engage in co-production with boundary organizations. The question then
arises of how smaller entities, who may actually have greater need for
capacity, can benefit from investments in new science aimed at improving
decision making for water management. In this project we conducted 5
case studies of the information use preferences and practices among
small-scale water systems (small municipalities and Water Conservancy
Districts) in the Upper Colorado River Basin to understand the
opportunities and constraints for the uptake of new sources of
information. Like previous work, results indicated that scale, skill,
understandability, and lack of capacity limited the use of available
information. Furthermore, entities did not engage in co-production with
knowledge-related boundary organizations to any extent. However, small
water providers did consistently mention the value of contact with other
water systems in the area, and the value of being able to reach out to
certain key individuals who were looked to as trusted sources of opinion
on current information products and trends. Managers emphasized the
importance of experience in operating a water system and involvement in
operations as critical factors that engendered trust in these key
individuals. Finally, certain water systems were seen as leaders in the
local area, and constantly mentioned as sources of information and
innovative ideas. These findings suggest the importance of both key
individual practitioners in pioneering and disseminating new
information, as well as more broadly the role of a community of practice
in reaching small water providers. Implications for boundary
organizations and emerging networks are discussed.