Using Online Dialogues to Connect Local Leaders and Climate Experts:
Methods, Feedback and Lessons Learned from the Resilience Dialogues
Abstract
Inclusive, multi-stakeholder dialogue, participatory planning and
actionable science are necessary for just and effective climate
resilience outcomes. How can we support that in practice? The Resilience
Dialogues launched a public Beta in 2016-2017 to allow scientists and
resilience practitioners to engage with local leaders from 10
communities around the US through a series of facilitated, online
dialogues. We developed two, one-week dialogues for each community: one
to consider ways to respond to observed and anticipated climate impacts
through a resilience lens, and one to identify next steps and resources
to advance key priorities. We divided the communities into three cohorts
and refined the structure and facilitation strategy for these dialogues
from one to the next based on participant feedback. This adaptive method
helped participants engage in the dialogues more effectively and develop
useful results. We distributed a survey to all participants following
each cohort to capture feedback on the use and utility of the dialogues.
While there was room for improvement in the program’s technical
interface, survey participants valued the dialogues and the opportunity
to engage as equals. Local leaders said the dialogues helped identify
new local pathways to approach resilience priorities. They felt they
benefited from focused conversation and personalized introductions to
best-matched resources. Practitioners learned how local leaders seek to
apply climate science, and how to effectively communicate their
expertise to community leaders in support of local planning efforts. We
learned there is demand for specialized dialogues on issues like
communication, financing and extreme weather. Overall, the desire of
participants to continue to engage through this program, and others to
enter, indicates that facilitated, open conversations between experts
and local leaders can break down communication and access barriers
between climate services providers and end-users. This presentation will
share lessons learned from this process and methods that we found most
effective.