Acceptance factors of telemedicine technology by Moroccan health
professionals: a qualitative study
Abstract
Abstract: Background: Telemedicine can be used to meet several
objectives: reduce the time needed to obtain a diagnosis, monitor
patients at home, reduce the risk of intra-hospital infection, inform
citizens and train health professionals. In Morocco, this technology is
currently being tested. Objective: Health professionals are the main
users of telemedicine systems, and their acceptance will contribute to
the successful implementation of this technology. The objective of this
study is to provide a better understanding of the issues surrounding the
acceptance of telemedicine technology by Moroccan health professionals
in the public sector, for a possible generalization of this technology
in Morocco. Method: Following a literature review, we mobilized a
modified version of the unified model of technology acceptance and use,
to explain and understand the determinants of health professionals’
intention to accept telemedicine technology. In order to confirm the
proposed model, a hybrid exploratory qualitative approach via the method
of semi-directive interviews was used, with a sample of doctors and
nurses who constitute, in our opinion, the main actors towards an
acceptance of this technology within Moroccan hospitals